bom888 Casino & Sportsbook Data Care

This page describes what we collect when you use bom888 and how we keep that data protected. When you create an account, deposit funds, place bets on Liga 1 or Piala AFF matches, or play our live-dealer tables, you provide us with personal information. We take the security and privacy of that data seriously. We encrypt it, restrict access to it, and use it only for the purposes outlined below.

We at bom888 collect information to verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, manage your account, and comply with legal obligations. We do not sell your data to advertisers or marketing firms. We may share information with payment processors, compliance teams, and legal authorities if required by law.

Your rights over your data are explained in this policy. If you have questions about how we handle your information, contact our support team. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on bom888

We collect information you provide directly when you open an account. This includes your legal name, date of birth, national ID number, email address, phone number, and payment information (bank account or e-wallet details). We require you to upload a copy of your ID document (national card, passport, or driver's license). We store these documents encrypted and separate from your login credentials.

We also collect information automatically when you use bom888. This includes your IP address, device type (Android phone, iPhone, tablet, desktop), app version, browser type, and pages or games you visit. We log the timestamps of your login sessions, deposits, bets, and withdrawals. We collect information about your internet connection quality and any errors or crashes you encounter. This helps us improve app performance and detect fraud or abuse.

When you interact with live-dealer tables, we record your session data — which table you joined, your stake amounts, game outcomes, and payout amounts. These logs are stored server-side and encrypted. You can view your complete game history in the bom888 app under Transaction History. We retain these logs for at least two years for dispute resolution and regulatory compliance.

How We Use Your Data on bom888

We use your personal information to verify your identity (Know-Your-Customer compliance), process your deposits and withdrawals, manage your account balance, and resolve disputes. We also use your data to detect and prevent fraud, money-laundering, and account abuse. We may flag suspicious patterns (unusually large deposits, rapid withdrawals, multiple accounts from the same IP) and request additional documentation.

We use your email and phone number to send account notifications — deposit confirmations, withdrawal status updates, login alerts from new devices, and important service announcements. You can adjust email frequency in your account settings, but we will always send security-critical messages.

We use your game history and betting patterns only to improve our platform. We do not use this data to target you with personalized gambling offers or aggressive marketing. We comply with applicable anti-spam and marketing-consent laws. If you do not wish to receive marketing emails, you can unsubscribe at any time.

Who We Share Your Data With

We at bom888 share your data with third-party service providers who process payments on our behalf. These include payment gateways for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank-transfer processors. Payment providers are contractually bound to protect your data and use it only for payment processing. We do not send full payment details (such as complete card numbers or bank account details) to our servers — payment processors handle this directly.

We may share aggregated, anonymized data with analytics partners to understand how users in Jakarta, Surabaya, Bandung, Medan, and Semarang access our platform. This data cannot identify you individually. We do not share your name, ID number, or account balance with anyone outside bom888 except as required by law.

Our servers may sit outside your jurisdiction. Your data may be processed, stored, or backed up in data centers in other countries. We use encryption and access controls to protect your data regardless of where it is stored. If you access bom888 from Indonesia, Indonesian law applies to our handling of your data. If data protection law in your jurisdiction requires additional protections, we comply with those requirements.

Your Rights and Data Requests on bom888

You have the right to access all personal data we hold about you. You can request a copy of your data by emailing our support team. We will provide your account details, transaction history, and documents you submitted, in a standard format within a reasonable timeframe.

You have the right to correct inaccurate information. If your name, date of birth, or contact details have changed, update them in your account settings or contact support. We may ask you to re-verify your identity if you change critical information.

You have the right to request deletion of your data, subject to legal obligations. After you close your bom888 account, we retain your account record for at least two years for dispute resolution and regulatory compliance. After this period, we delete or anonymize your personal information. We may retain aggregated, anonymized data indefinitely.

Data Retention and Account Closure

When you close your bom888 account, we retain your account data — name, ID, transaction history, and game logs — for at least two years. This allows us to resolve disputes, investigate fraud, and comply with anti-money-laundering laws. After two years, we delete or anonymize your personal information unless we are required by law to retain it longer.

If your account is closed due to a violation of our terms, we may retain your data longer for fraud prevention and legal compliance purposes. We will not use this data to market to you or contact you.

Contact Us About Your Data

If you have questions about how we handle your data, wish to access, correct, or delete your information, or want to file a complaint about our data practices, contact our support team. We are committed to addressing your concerns and complying with applicable data protection laws.

Security Measures We Undertake on bom888

We encrypt all data in transit (HTTPS / TLS) and at rest (AES-256). Your login password is hashed and salted — we do not store it in plain text. Payment details are encrypted and stored separately from your account login. Access to your personal data is restricted to authorized bom888 staff on a need-to-know basis.

We recommend enabling two-factor authentication (2FA) via SMS or email for additional security. Do not share your login credentials or 2FA codes with anyone. We will never ask for your password via email or phone.

Policy Updates

We may update this policy from time to time to reflect changes in our practices, technology, or law. Changes are effective immediately upon posting. We will notify you of material changes via email if we have your address on file. Your continued use of bom888 after updates are posted constitutes your acceptance of the updated policy.