bom888 Terms of Use
These terms outline the conditions under which we at bom888 provide our online entertainment service. When you create an account with us, you accept these terms in full. Our service is available only in jurisdictions where local law permits. We do not offer our services where online wagering is prohibited. Users are responsible for verifying that access and use of bom888 comply with their own jurisdiction's law.
We operate a unified platform combining live-dealer tables, slot games, lottery-style markets, and a sportsbook. All games, deposits, and withdrawals are managed through a single account and wallet. This page sets out our account-opening conditions, deposit and withdrawal procedures, bonus terms, dispute resolution, and the jurisdictions in which we operate.
We encourage you to read these terms carefully. If you have questions about any section, contact our support team before opening an account. By proceeding to create a bom888 account, you confirm that you have read and understood these terms.
Account Opening and Eligibility on bom888
To open an account on bom888, you must provide accurate, complete, and current information. We require your legal name, date of birth, national ID number, email address, and phone number. You must upload a copy of your ID document (national card, passport, or driver's license) for verification. Our compliance team reviews all submissions. We reserve the right to reject an application if documents are unclear, incomplete, or if we cannot verify the information provided.
You represent that you are accessing bom888 from a jurisdiction where online wagering is legal and that you are not accessing from a restricted region. We use geolocation checks and other tools to enforce this. If we detect access from a prohibited jurisdiction, we will close your account and return your funds less any applicable fees.
Your account is for your personal use only. You may not share login credentials, allow others to use your account, or operate multiple accounts. We monitor for account-sharing and duplicate registrations. Any violation may result in account suspension or closure and forfeiture of funds.
KYC verification is mandatory on bom888
We cannot process deposits or allow play until you complete Know-Your-Customer verification. This is a regulatory requirement, not optional. Verification typically takes a few hours. Incomplete or false documents may delay or deny your application.
Deposits, Withdrawals, and Payment Methods
We at bom888 accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet) for deposits. Minimum and maximum deposit amounts vary by payment method and are displayed in our cashier before you confirm a transaction. Once we receive your deposit, funds appear in your bom888 wallet instantly. Deposits are non-refundable except where required by law.
To withdraw funds, you must initiate a request through our cashier, select your payment method, and confirm the amount. Withdrawals go only to a payment method registered under your verified name. We do not allow third-party payouts. Our compliance team reviews all withdrawal requests. Approved withdrawals are sent to your payment provider for processing. Processing times vary by payment method and external factors (bank holidays, maintenance windows, payment provider delays). We do not guarantee specific withdrawal timelines.
We reserve the right to decline, delay, or cancel any deposit or withdrawal if we suspect fraud, money-laundering, or violation of these terms. If a transaction is flagged, we may request additional documentation or information from you. Providing false or incomplete information may result in account closure and fund forfeiture.
Bonus Terms and Promotional Offers
We at bom888 may offer promotional bonuses, welcome offers, or seasonal promotions from time to time. Any bonus has specific terms, conditions, and eligibility requirements. Bonus funds are held separately from your main wallet and may have wagering requirements, game restrictions, or time limits. You must read the specific bonus terms before accepting any offer.
Bonus funds may not be withdrawn as cash unless the bonus terms explicitly state otherwise. If you attempt to withdraw bonus funds that are not yet released, we will cancel the bonus and your remaining balance will reflect only playable funds. Bonuses may be forfeited if your account is closed or inactive for an extended period.
We reserve the right to modify, suspend, or cancel any promotional offer at any time. Existing bonuses already claimed remain valid under their original terms unless we notify you of changes in advance.
Gameplay, Outcomes, and Fair Play
All games on bom888 use certified random-number generators or live dealers (for live-dealer tables). Results are not influenced by user volume, deposit amounts, previous outcomes, or external events. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) use real cards, real wheels, and real-time video streams. No simulation or algorithmic prediction is used.
Each game has documented rules and payout structures. We display these in each game's information panel before you play. We encourage you to review the rules before betting. If you dispute a game outcome, contact our support team with your session or hand number. We will retrieve the server log and investigate. Disputes must be filed within 30 days of the disputed game.
We monitor all accounts for unusual patterns, technical glitches, or violations of game rules. If we detect a breach of terms (such as exploiting a bug, using unauthorized software, or colluding with other players), we reserve the right to suspend or close your account and forfeit any funds in it.
Your Account Security and Responsibility
Your login credentials and account balance are your responsibility. We recommend enabling two-factor authentication (2FA) via SMS or email. Do not share your password or 2FA codes with anyone. We will never ask for these via email, chat, or phone. If you suspect unauthorized access, change your password immediately and contact support.
You are responsible for all activity on your account, including any bets placed or payments made using your login. We are not liable for unauthorized access caused by your failure to protect your credentials. If you believe your account has been compromised, report it to us immediately. We will investigate and, if unauthorized activity is confirmed, work with you to resolve it under our dispute policy.
Dispute Resolution and Liability
If you believe we have not honored our terms or made an error in payment, outcome, or account handling, you may file a dispute. Contact our support team with details of the dispute, including dates, amounts, and game or transaction IDs. We will investigate within a reasonable timeframe and respond with our findings.
We at bom888 are not liable for losses caused by system outages, internet interruptions, third-party payment provider failures, or events beyond our reasonable control. If our system error results in an incorrect payout or duplicate charge, we will correct it and adjust your balance accordingly. If you lose funds due to a technical issue on our platform, we will investigate and make reasonable efforts to restore them.
Our total liability to you is limited to the amount in your bom888 account. We are not liable for indirect, incidental, or consequential damages. These terms are governed by applicable law in the jurisdictions where we operate.
Jurisdiction and service availability on bom888
Our services are available only where local law permits. We operate in select jurisdictions across Southeast Asia, including Indonesia. We do not offer services in regions where online wagering is prohibited. It is your responsibility to verify that you are in a permitted jurisdiction before accessing bom888.
Changes to These Terms
We reserve the right to modify these terms at any time. Changes are effective immediately upon posting to our website or in-app notice. We will notify you of material changes via email if we have your address on file. Your continued use of bom888 after changes are posted constitutes your acceptance of the updated terms. If you do not agree to changes, you may close your account and request a withdrawal of your balance.
Termination of Account and Service
We reserve the right to suspend or close your account if you violate these terms, engage in fraudulent activity, breach game rules, or access from a prohibited jurisdiction. If we close your account due to a violation, we may forfeit any remaining balance. If we close your account for other reasons, we will process a withdrawal to your registered payment method within a reasonable timeframe.
You may request account closure at any time by contacting our support team. We will process your withdrawal and permanently close your account. Once closed, you cannot reopen the same account. You may need to wait a certain period before opening a new account.
Data Privacy and Security
We at bom888 collect and store personal information (name, ID, contact details, payment information) to verify your identity, process payments, and comply with legal obligations. We encrypt all data in transit and at rest. Your payment details are stored separately from your account login and are encrypted to industry standards.
We do not sell your data to third parties. We may share your information with payment providers, compliance teams, and legal authorities if required by law. For full details on how we handle your data, see our Privacy Policy.
General Terms
These terms constitute the entire agreement between you and bom888 regarding your use of our platform. If any part of these terms is found unenforceable, the remaining terms continue in full force. Our failure to enforce any term does not waive our right to enforce it later. Our support team is available via email and in-app chat to answer questions about these terms or our service.